Corrupt relationship between HEE and MRCGP
Send them 40 miles then. Even a tick bite
I am not trained to deal with STD's so will not be seeing them.
Should I send them to A&E?
There will be no new money. Where are the new staff going to come from?
well done BMA and RCGP
what about alleviating pressures on General Practice?
A study found many of these patients would be better treated by dental practitioners
No sh*t Sherlock
I cannot get your links to work.
was it helpful advice really?
Call your MDO(so subscriptions rise next year).
Take a detailed Hx....
Sounds the same amount of work as seeing someone here
I for one will not being using e consulting. It is risky, insecure, and does not save time. RCGP. Don’t speak for me.
Dr Madan. Will you report yourself to the GMC?
An NHS doctor.
% of patients who describe their experience of making an appointment as good
% of patients who usually get to see or speak to their preferred GP
Very poor patient care and experience
I have been a patient with this surgery since it opened some years ago. Whilst they ware also running the walk in centre things were quite good.
Since then getting through on the phone is almost impossible. Getting a convenient time for an appointment requires a three week wait.
using the online appointment system is just not fit for purpose. I tried to use it and was given a random date and time. No choice etc: An appointment in the middle of the day doesn't work for me.
The only way to be assured of getting an appointment is to visit the practice to book an appointment.
Issues about the reception staff being unhelpful and uncaring are true. Whilst I was there a visibly ill and frail person came up and asked for an appointment and was told a date some 2 weeks later. When challenged she then said I will put it on a card for you.
No one answers the phone. Can't get help. No appointments. The most disorganised practice I have ever come across. Just awful.
Practice does not read correspondence
Sent an email for a modified amount of medicine because the GP has a habit of hitting print instead of reading what I actually need. I clearly laid out how many pills I needed and today discovered i've been given too much of one and not enough of the other.
I went at 5.30pm to speak to reception and was told there was no one to help despite the practice shutting at 8pm. I was told to send another email despite the content of my emails being ignored. I have been telling the practice for months that I am leaving the country for an extended period and have been assured at every point that when i asked I would get the amount of medicine I needed. Today I was told that this was not possible, that the GP only issues in 1 month batches. For some reason the receptionist assumed I was after contraceptives and not my usual medication.
The receptionist walked off while I was writing down my prescription and went to do his dishes. He ignored me when I called and asked for the name of the person he said I'd need to phone tomorrow. Another staff member had to give me her name.
From NHS Choices:
Rude staff and always rude
I started stop smoking program with this surgery and in middle of my course they stopped my prescription twice. Staff was sending me back and forth over and over which wasted my time and energy. Still were not able to resolve problem.
Staff is always in extreme anxiety and rude. I saw them shouting on other patients specially kids.
Well said David Banner
I think this is a resigning issue and needs a wider audience.
Who will pay me for the private appointment the patient has used in NHS time without my prior agreement?