Well done Chaand for taking this up.
We are being told to hand write labels, re-pack records- back to dark ages.
No bar coded labels, process not thought through, no records received for 5 weeks now.
Dangerous and in breach of Caldicott.
No audit trail. Website not running properly.
No response to emails or phone calls.
No way to get urgent notes- system doesn't work.Some practices being told to post urgent records practice to practice. Need I go on..
BTW, how can you "pilot" something after the "go-live" date?
NHS England needs to commission this service properly. Capita needs financial penalties- it must be in breach of contract, these moneys to be handed to practices for now, and ongoing situation needs sorting asap.
In Australia GP don't provide home visits, and people pay real money to see GPs even every FBC gets charged.
Weak excuse saying "too expensive to renovate to CQC standards". Says more about CQC than the practice -what is the point in having quality standards we can't /won't afford.
Woopydoo! £1.50 per patient. Don't spend it all at once.
We've already spent hours of surgery time on these same patients trying to persuade them that MMR was the right thing to do. I think DOH should recognise the workload impact of refuseniks, who will often be first in the queue when genuine measles appears.