Narrator: Only an idiot would believe that poor medical care was worse than no medical care at all.
Cue: CQC makes dramatic entrance.
I wonder whether England will learn from this and perhaps take a strong stance? For instance the South West performance advisory group who apparently seem comfortable to ignore the law as they abuse their position of authority knowing that the average doctor cannot afford to challenge them.
So true. As the epitome of nonsensical bad practice, I feel we all have a professional responsibility to challenge the CQC at every opportunity.
What a stupid, simple minded, woolly headed, half-witted idea.
This completely misses the fact that customer satisfaction and patient care are often mutually exclusive concepts.
I wonder what the total cost of these condescending packages has been.
I personally think this is a great idea. I was actually just contemplating ways in which arbitrary and meaningless bureaucracy could be increased in general practice. Then as if by magic, I discovered that someone had beaten me to it. And this idea is almost as good as my idea that all general practitioners should have a weekly swallow assessment to check that they are safe to eat their lunch without choking.
Striking is just something doctors should not BE FORCED TO NEED TO do
There are some valid points made here with regard to tolerance and patient education. If that was the whole story, then i would agree wholly with the article. And of course, a degree of understanding and insight into the fact that fear may sometimes drive "out of character" behaviour is commendable.
However, what seems to be entirely overlooked is the simple right of the professional not to be expected to tolerate abuse. If we accept abuse, we devalue ourselves, as well as the work which we do. And, not only are we highly trained professionals, but also human beings with feelings and and (arguably) a pretty fundamental right not to be subjected to any form of violence or abuse.