We moved to 5 appointments per hour a few years ago and we noticed an immediate improvement in our stress levels after a surgery. Patients unfortunately have more difficulty getting routine appointments, but are more appreciative when seen. It seems strange that patients are ok to wait several months to see someone (Dr or Noctor) in secondary care but cry wolf when having to wait for a routine GP appointment. If anyone is providing endless appointment slots throughout the day and ending up burnt out as a result they need to look at who is controlling the Practice -the GP Partners or the Patient demand
Pot, kettle, black
How long til we see the headline...'Virgin takes over OHP" or something similar.
Ironically this all seems a little like Homeopathy by the Government .... diluting services and goodwill more and more but expecting a stronger result at the end!
We use a GP triage system for all posted letters sent to practice. This has quickly reduced the amount of letters entering the same pathway by up to 70%. It involves a quick read of the letter to see if any action required. Non actioned letters are scanned directly into notes or shredded and those requiring any action forwarded to the clinican. Very easy system to set up and use and has saved significant time for all staff
The wording says "extra funding to cover increases in indemnity costs". I would be keen to see exactly what this means in detail, the key words being increases in costs. I see no mention of crown indemnity or whole cost of indemnity being covered