Really well written article Zoe. I completely agree. I think zero tolerance should mean striking patients off lists as soon as they do anything aggressive. I think the zero tolerance posters should be displaced in huge font above the reception and that should act as a first warning.
One tiny issue Jeremy, you can buy aspirin or NSAIDs otc (one terrible concept!)
One could argue that the cause of his death was sepsis, caused by a colony of bacteria, viruses or fungi (or a combination of these). From what I read he was given an ACE and within an hour he had a cardiac arrest even though this was not on his kardex. Tragic, yes. Avoidable, maybe. I feel angry and very sorry for this experienced SpR.