And then there are the patients who actually ring to say they can't attend on that date and can they rearrange?
I complained to capita about lack of up to date figures nearly a year ago. Eventually I was told they were up to date now and would be visible in August. They were but they'd revised one year down instead of up and still hadn't any figures for 2016-17. After a further 'oi!' email to the person who detailed my complaint (stops to count to ten) I had to send all my paperwork through again as they were 13K short their end. My finances are not difficult. I sent them pension B forms every month and they cash the cheque. In what sense are they 'processing data'? The pensions ombudsman is involved now. I had planned to take my pension last July, but as the pensions agency can't confirm how much I'll get...
I can see this being quite helpful. There is a sizable chunk of patients who always want a prescription for their child for paracetamol or for cream for the tiniest bit of almost invisible dry skin on the baby.
sigh, I totally agree in some respects and disagree in others. Some patients clearly do benefit from antibiotics - I'm one of them. When I get bacterial sinusitis, as opposed to a bunged up nose, antibiotics shorten my duration of illness from 14 days to 2, and thats an extra 12 days where I'm not dragging myself around drugged up trying not to make mistakes at work...or cancelling clinics.
what will happen is what is happening. Doctors will gradually give up and drift away until there are not enough left to do the job. Then what will he do?
It is clear from the document which the article links to that the DoH doesn't have a system for doing it. It's mad that the NHS reimburses the French system etc for my treatment over there but they don't necessarily reimburse us when their residents need tx over here. If the DoH gets a simple system in place and shows us how to use it I would be more than happy to comply. I suspect I will be retired first, though
I used to do this too but don't any more as my consultations currently average 15 minutes in 10 minute slots without adding intimate examinations that were not on the patient's agenda.