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£50 record copying fee is just archaic

From Ruth Marsden

Chair, Clinical Radiology Patient Liaison Group for Hull and East Yorks Hospitals Trust

With reference to increasing requests for records copying (Letters, 8 June): this has long been a burden to the radiology department at my trust.

As 90 per cent of patients accessing the trust use the department in one way or another, radiology receives a lion's share of requests for copying notes for legal purposes.

We have considered asking the 'referring department' to shoulder the work, but understandably they do not want to be thus impoverished any more than we do.The £50 maximum fee is archaic and grossly inadequate.

Should the offer of facilities to legal firms' representatives be confirmed as a definitive ruling, it would be a step forward. But there remains the question of what is meant by 'facilities'. Information control regulations need bringing up to date.

·From Margaret Hooper

Practice manager

Lowestoft, Suffolk

Yes, the problem of requests for copies of medical records is getting out of hand. I have recently had personal experience of this from the other side of the fence.

After a shunt from a big red postal van on my drive, the issue is now going to court. They have asked for access to my medical records ­ why?

I am not claiming for personal injury, yet when I refused, I was threatened with legal action! I had no choice but to complete the 'consent' and sign it under duress.

In this practice we now charge £50 regardless of size of notes to be copied.

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