Cookie policy notice

By continuing to use this site you agree to our cookies policy below:
Since 26 May 2011, the law now states that cookies on websites can ony be used with your specific consent. Cookies allow us to ensure that you enjoy the best browsing experience.

This site is intended for health professionals only

At the heart of general practice since 1960

managing demand case studies

Sort by: Newest firstOldest firstA-ZZ-A

  • St Helens

    How our acute visiting service reduced emergency admissions by 30 per cent

    14 Mar 2013

    Dr Shikha Pitalia explains how a home visiting service set up seven years ago has gone from strength to strength

  • i-van

    A mobile clinic for glaucoma patients Subscription

    26 Feb 2013

    With the local hospital struggling to find the capacity to conduct reviews,Dr John Havard’s CCG sourced a private mobile glaucoma clinic service to meet demand and improve the patient experience

  • waiting room patients choice survey ratings score cards  PPL

    How general practice changes can reduce pressure on A&E Subscription

    31 Jan 2013

    Dr Jeremy Welch explains how his CCG asked practices to look at how they affected A&E attendances and to help reduce demand

  • ENT service ear examination care community  PPL

    Moving simple ENT into primary care Subscription

    03 Dec 2012

    Saving money while improving patient care does not always require large-scale service redesign. Dr Steve Brown, a GPSI in ENT in Buckinghamshire, explains how his simple community clinic is transforming the patient’s experience

  • Docotor with surgical mask   na

    Getting the complex cases to consultants Subscription

    06 Nov 2012

    GPs in East Sussex wanted more from their outpatients and so set up a provider company employing their own consultants. Dr Mark Gaffney, Dr Jörg Bruuns and Dr Steve Dickson explain

  • Dr Rob White   acute GP unit  S

    Striving for 'right first time' referrals Subscription

    08 Oct 2012

    In Cornwall, where the number of outpatient appointments was increasing by 5% every year, GPs formed themselves into a community interest company to improve the quality of referrals. Dr Rob White explains

  • Dr Peter Wilczynski opening hours sign

    Taking the isolation out of referral decisions Subscription

    03 Sep 2012 Updated: 01 Oct 2012

    As one of the most deprived areas of the country, referrals posed a real challenge for Corby CCG in Northamptonshire. Dr Peter Wilczynski explains how GPs joined forces to rise to the challenge

  • chargrilled fish

    Connecting the socially isolated to improve health Subscription

    03 Sep 2012 Updated: 01 Oct 2012

    Professor Chris Drinkwater, president of the NHS Alliance and director of HealthWORKS, explains how his area has tackled social isolation to improve health

  • outpatients referrals hospital appointment PPL

    Creating GP ownership of a referral gateway Subscription

    03 Sep 2012 Updated: 01 Oct 2012

    Simon Wootton and Dr Martin Whiting explain how clinical commissioners in Manchester set about methodically creating a gateway that local GPs would respect and engage with

  • Dr Ian Greaves  N

    A federated approach to dementia Subscription

    14 May 2012

    Dr Ian Greaves explains how an anticipatory care model embraces telehealth and uses elderly care facilitators to prevent hospital referral.

Show  10 20 50 results per page