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At the heart of general practice since 1960

Carr-Hill may haunt GPs for years to come

Dr Phil Brookes is impressed by the high value patients placed on continuity of care.

'I think continuity of care is an important part of British general practice,' said Dr Brookes, a GP in Newcastle.

'I've shrunk my hours to three days a week and patients have noticed that reduction. I'm not surprised at the result.'

He added: 'When people have crises their doctor is the first person they want to see.'

But Dr Brookes, who also works at an inner-city addiction unit, said he feared the support shown by patients in the Tyneside region would not be reflected nationwide.

'We've got great patients. Northern people value what they get ­ they see it as a service and don't abuse it,' he said.

This character trait contributed to the failure of a private GP service that had been set up locally, Dr Brookes added.

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