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CQC: Statement on practices' duties during Covid-19 pandemic

Pulse provides the most up-to-date information for GPs on coronavirus

The CQC on Covid-19

In a letter sent to healthcare providers on 16 March, the CQC said it would be stopping inspections from 16 March.

The letter said:

‘Our primary objectives during the period of the Covid-19 pandemic will to be to support you to keep people safe during a period of unprecedented pressure on the health and care system.

‘As a result, we will be stopping inspections from Monday 16 March.

‘It may be necessary to still use some of our inspection powers in a very small number of cases when we have clear reports of harm, such as allegations of abuse.

‘However, inspections and “provider information requests” for health services will not be conducted during the period of the pandemic. We are talking to social care providers about how to most effectively collect information from them to ensure that the Government has a clear picture of social care in the absence of a single national body equivalent to NHS England.

‘We encourage everyone to act in the best interests of the health of the people they serve, with the top priority the protection of life. We encourage you to use your discretion and act in the best way you see fit.

‘Clinically qualified CQC special advisors have already returned to the frontline to help with the wider national response….

‘….We expect to be using our customer contact centre to start taking non-clinical Covid-19 calls from next week in support of 111. In addition, we are asking our teams to stand ready to help any other part of the national effort whether that be in the public or private sector.’

Source: CQC, Routine inspections suspended in response to coronavirus outbreak [published 16 March]


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