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At the heart of general practice since 1960

Columnist demeaned female GPs

·Dr Saul's article on reducing the paper mountain (Features, April 16) has me baffled. How is sorting paperwork and prioritising it doing anything other than creating another paper-led task?

The work still has to be done, whichever neat order it is in. And secretaries, bless them, still can't do GP work, so sitting and chatting to them about it is just another efficient-looking timewaster.

Dr Susanna Timmins

Ramsgate, Kent

·In banning 0870 numbers the Government had adopted the stance that NHS bodies should not be making money from patients, which is applaudable and absolutely right.

However, it appears hospital trusts are exempt as we are all aware that hospitals

charge patients attending appointments for car parking. If this is not a double standard,

what is?

Dr KS Pandher

Oxford

·Of the 84 pages in your April 23 issue, only 17 were purely medicine-related articles. Could this equate to the proportion of time now spent in general practice on clinical work, while the majority of time is taken up with other matters?

Dr Deirdre Moore,

Bangor, Co. Down

·A visit to a pharmacy in France last week produced a sharp intake of breath ­ I was charged 42 Euros for a QVAR Autohaler OTC. I suppose I was lucky that I didn't have to see a doctor first!

Dr Giles Smith

Thetford, Norfolk

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