Contract lessons for us all from this GP's 6,000-patient hell
Following your 10 commandments for GPs (Careers, February 12), here's a list to help managers.
1 Lots can be achieved if we work together.
2 Clear and honest communication goes a long way.
3 Giving an impression
of being over-knowledgeable can attract criticism.
4 We have a right to know the truth the whole truth.
5 Have confidence in our abilities.
6 Assess your capabilities and take action like we physicians do.
7 Don't create unnecessary work either for yourself or us.
8 Once a programme is agreed and implemented, don't change it unless all parties agree.
9 A perfectionist attitude can attract criticism.
10 Stay calm in meetings; drink camomile tea.