Controlled drug use to be curbed
Every practice must introduce a 'whistleblowing' policy to make it easier for staff to highlight concerns about clinical practice or professional conduct.
The inquiry found practice staff faced 'particular difficulty' in bringing up fears about the work of colleagues because of conflicts of loyalty when working in small teams.
In addition to written guidance in every practice on how to raise concerns, PCTs should offer more support for staff in small practices who were unlikely to have anyone to turn to should a problem arise. A national helpline should be set up to support professionals with worries about a GP.