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At the heart of general practice since 1960

'Don't be too nice to patients.' It's what I've said all along!

This is not an advert for the Medical and Dental Defence Union of Scotland. Having said that, I do encourage all of you to drop whatever professional liability cover you currently hold and join the MDDUS immediately.

This is not an advert for the Medical and Dental Defence Union of Scotland. Having said that, I do encourage all of you to drop whatever professional liability cover you currently hold and join the MDDUS immediately.



Why? Just take a look at this - Don't be too helpful GPs advised. Bloody marvellous. For one thing, it's the first time any finger wagging from a defence body made any real-world sense. And for another, it's what I've been saying for years.

Those of you (and I know it's only a tiny minority) with a high fluff to brain ratio have been berating me over the years for being too tough/uncaring/burnt out/cynical/anti-patient/insert standard Copperfield-bashing word here. But no! It's now all clear! I've been protecting you from yourselves.

Those of you who would hand-deliver letters to patients, or take them to appointments, or lend them money, or make them a cup of tea on a home visit: you're all mad! It's official! The MDDUS says so, sort of!

What's worse is that, according to this obviously brilliant and leading defence body, which I encourage you all to join (have I already mentioned that?) getting over-involved with your patients can backfire.

Being extra nice to the punters means extra risks of litigation. I don't have any examples to hand but it's what the MDDUS says, so it must be right, and I imagine it has something to do with hell hath no fury etc.

Whatever. The marvellous MDDUS advises ‘Healthy emotional disegagament' from patients. Nice euphemism, chaps. I know exactly what you mean.

I've been right to flick V-signs behind their back, describe then as hatchet faced old boots on referral letters and make retching noises when I see certain names on my surgery list. This is healthy. And it's medicolegally sound. Go that extra mile? I've never gone that extra millimetre, and I've been right all along.

Fantastic. Pass me that MDDUS application form. I don't care that there are patients waiting. They can sod off.

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