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What is actually meant by the phrase 'full booked' appointment?
A fully booked appointment or admission is defined as one where the patient is given the choice of when to attend.
For full booking the patient is given the opportunity to agree a date at the time of, or within one working day of, the referral or decision to admit. The patient may choose to agree the date when initially offered, or defer their decision until later.
A partially booked appointment or admission is defined as one where the patient is given the choice of when to attend. For partial booking the patient is advised of the total waiting time during the consultation between themselves and the health care provider/practitioner.
The patient is able to choose and confirm their appointment or admission approximately four to six weeks in advance of their appointment or admission date.
The responsibility for implementing booking systems rests with strategic health authorities which are now trying to move towards 100 per cent full booking.
Dr Christine Dewbury, Wessex LMCs
Neither Pulse nor Wessex LMCs can accept any legal liability in respect of the answers given. Readers should seek independent advice before acting on the information concerned.