Good riddance to 084 surgery phone lines
Practices mostly shifted to 084 numbers because they did not want to pay for additional services ('BMA: GPs must be allowed to use 084 numbers').
When the pendulum swings the other way, practices should bite the bullet and plough back the profits by forfeiting the rest of their contracts.
Many patients only have mobile phones and calling from them costs a great deal more than from landlines.
From Dr Paul Joshi, Tamworth, Staffordshire