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GP attitude appreciated as much as knowledge

Chronically ill patients value a GPs' attitude, dedication and commitment as highly as their knowledge, Dr Robert Varnam's research has found.

His interview study with 34 patients with heart failure found they put a high value on the 'one-on-one professional commitment' of the GP.

Dr Varnam, a GP in Manchester, said: 'I was surprised by that. To my mind, it's a very sophisticated understanding of professional performance.'

He added: 'We need to bear in mind that part of what we do is not just about applying knowledge.'

Dr Varnam hopes to publish his research later this year.

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