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GP audit software problems resolved

Clinical software firm Torex Health has assured GPs that problems found with its audit software have been resolved.

The reassurance came after practices said results from the audit software were different from those obtained through existing audit systems. GPs were also worried it did not recognise certain Read codes.

Angela Karach, primary care information manager at Blackpool PCT, said GPs had been left unsure about exactly how they were doing on the quality framework.

Dr Amanda Doyle, a GP in Blackpool, said there were inconsistencies between the Contract Manager product and an ongoing practice audit into diabetes and CHD. 'It's a question of not really knowing where we are up to,' she said.

But Torex said an updated version of the software that analysed patient records and indicated how many quality points a practice had earned would be distributed soon.

Dr Phil Koczan, medical consultant for Torex and a GP in north-east London, said: 'We accept there have been problems but are very keen to reassure our users. The software has now passed an NHS Information Authority accreditation.'

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