Dr Ollie Hart and Dr Andy Hilton explain how they were asked to use their skills as GPSIs to reshape local care for back pain

Dr Amir Hannan explains how his practice has saved money and resources by providing access to records and self-care advice on its website.

Dr Tony Kaye answers key questions on new prescribing IT.

Andy McKeon, managing director of health at the Audit Commission, explains what the National Duplicate Registration Initiative means for GPs and list-cleansing

Peer and former GP Dame Fiona Caldicott's new review of confidentiality will get to the heart of an ethics question that has dogged the profession for years

It is unlikely that the NHS will ever get close to matching Facebook or Google in the amount of personal information they have stored about individuals, Dr Peter Mills points out. Surely time to trade up from that horse and cart?

Giving patients online access to records will bring the NHS real benefits, writes Dr Brian Fisher

Dr Mary Hawking looks at the myriad of questions over the management of GP IT systems in the new NHS.