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GP shows patients their notes in consultation

Dr Richard Fitton allows patients to view their records during consultations to ensure clinical and administrative errors are detected early.

Dr Fitton, a GP in Glossop, Derbyshire, said on one occasion a patient noticed from his notes that a hospital planned to operate on the wrong arm. He added: 'If patients can see the records and can help us complete them they will soon get used to the new culture of transparency.'

Research has shown that only

2 per cent of patients who view their records return with more queries.

'We know things go wrong if we don't have accurate information,' Dr Fitton said.

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