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At the heart of general practice since 1960

GP shows patients their notes in consultation

Dr Richard Fitton allows patients to view their records during consultations to ensure clinical and administrative errors are detected early.

Dr Fitton, a GP in Glossop, Derbyshire, said on one occasion a patient noticed from his notes that a hospital planned to operate on the wrong arm. He added: 'If patients can see the records and can help us complete them they will soon get used to the new culture of transparency.'

Research has shown that only

2 per cent of patients who view their records return with more queries.

'We know things go wrong if we don't have accurate information,' Dr Fitton said.

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