This site is intended for health professionals only

At the heart of general practice since 1960

GPs dismayed at Primecare service

GPs in Bradford have complained about the quality of service provided by commercial deputising service Primecare.

Dr John Givans, medical secretary of Bradford LMC, said some of the 150 GPs covered by Primecare had protested about patient waiting times for both returned calls and home visits.

'Primecare has difficulty finding doctors and therefore the response times tend to be slower than is desirable,' he said. 'It has been several hours. They try to prioritise but do not necessarily get it right.'

A spokeswoman for Primecare said the company was trying to improve service quality.

Rate this article 

Click to rate

  • 1 star out of 5
  • 2 stars out of 5
  • 3 stars out of 5
  • 4 stars out of 5
  • 5 stars out of 5

0 out of 5 stars

Have your say