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GPs lack resources for 48-hour access

GPs cannot provide 48-hour access and continuity of care within their current resources, Government-funded research has concluded.

The study of 21,905

patients found most expected to be able to see a GP within 24 hours and were only

satisfied if they could see their own doctor whenever they wanted.

If patients were not able to get an appointment for two to three days, only one-third

rated their experience as good, very good or excellent.

But the study by the

National Primary Care Research and Development Centre at the University of Manchester, published in last week's BMJ also found patients were only satisfied if they could see their own GP 'a lot of the time'.

Centre director Professor Martin Roland, a GP in Manchester, said patients' expectations were already ahead of the Government's 48-hour access target.

He added: 'A balance needs to be found between what

patients need and what GPs are able to provide. This is an issue that requires public


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