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GPs may be urged to snub patient satisfaction survey

The GPC is considering whether to recommend GPs withdraw co-operation from a national patient satisfaction survey being run by the Government.

The committee has concerns over some of the questions in the survey and believes it may result in unfair criticisms of GP services.

GPC members were scheduled to decide a course of action at their monthly meeting this week.

Dr Hamish Meldrum, GPC chair, refused to say which bits of the survey were in dispute. He added: 'At the moment we are asking practices to hang fire because we have not seen a final version.'

Participating practices that use the Apollo computer system to send quality framework data to their PCT will be required to download software from the Apollo website enabling extraction of some patient demographic details.

The GPC has advised GPs not to download the software until the final questionnaire is agreed.

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