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Home visit request system fatally flawed

So Professor Michael Thick thinks that Choose and Book only takes one to two minutes (News, January 8). This is unbelievable. The BMA guidance outlines the booking process which consists of nine ­ yes nine ­ steps, at each step discussing the options with your patient.

The article fails to mention that Choose and Book is not part of a GP's contractual obligation and therefore practices can decline to be involved.

The workload will be particularly high for practices in deprived areas where there is high morbidity and therefore more referrals and where pressure on consulting time is already great.

Dr Stephen Scarfe


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