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Hospital faxes records to roofer

A practice has apologised to patients after two hospitals wrongly faxed medical records to a roofing business instead of the surgery.

The Waterfield Surgery in Harmans Water, Berkshire, changed its secondary fax number more than two years ago and the number was allocated to the roofing company.

But the two hospitals and Royal Berkshire Ambulance Service still had the old number and inadvertently faxed records and transport details for three patients to it. An investigation is being carried out.

The practice said it was determined to ensure the mistakes could not happen again. It added: 'The most important thing is to make sure no patients were adversely affected.'

The practice is carrying out an investigation with Bracknell Forest PCT.

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