UBM Medica Privacy Policy

Overview

This Privacy Policy governs the collection and use of personal information relating to subscribers and customers of UBM Medica. In this Privacy Policy, "UBM Medica" means "UBM Medica - Healthcare Division of UBM Information Limited" (Co. no. 00370721) and its international affiliates. UBM Information Limited's offices are registered office at Ludgate House, 245 Blackfriars Road, London SE1 9UY). UBM Medica is committed to abiding by this Privacy Policy, as well as the requirements of applicable laws, in the operation of its business. Please read this policy carefully as it explains the kinds of personal information we collect about you and how it is handled.
By your continued use of our services (including our web sites), you consent to the collection and use of your personal information for the purposes set out in this Privacy Policy.

What personal information do we collect?

Personal information collected by UBM Medica includes your name, profession, IP address, contact details (including your email address and mobile phone number where you provide them), and where necessary for payment processing, your card payment details and delivery details. If you use our web sites, we may also collect information about you or your computer when you browse to allow you to use the services available. In addition, when you register for certain services, your email address may be required to provide you with log in details.

Why do we collect personal information?

UBM Medica collects personal information in order to:

• enable you to join our user groups;
• to permit you to use our website and its services;
• register you for our websites;
• allow you to receive our newsletters;
• enable you to subscribe to a publication;
• process your requests;
• respond to your inquiries;
• establish your eligibility for certain subscriptions or to access certain parts of our website;
• process payments where purchases are made;
• establish VAT payments;
• provide goods and services to you;
• for publication (where you provide details for inclusion in our directories or catalogues and on our websites);
• tell you about changes in our services or about features we think you may find interesting;
• provide you with information about UBM Medica products and services;
• provide you with information about products and services offered by third parties, including pharmaceutical companies; and
• meet legal requirements, and for the exercise or defence of legal claims.

We will contact you in accordance with your contact preferences, and where appropriate we will obtain your consent to do so. We may sell, trade, or rent your personal information to trustworthy third parties, but will not do so without your consent.

Further information on our web sites

If you are using our web sites, we will use your personal information to help you to log into your account and into restricted areas of our web sites, and to permit future use of the web sites. This information may include your IP address, browser type and the date and time of your request. We may use your IP address to help diagnose problems with our server, or to administer our web sites. We may conduct analyses of user traffic to measure the use of our sites and to improve the content of our web sites and our services. These analyses will be performed through the use of IP addresses and cookies. We may use cookies to enable the signing in process after you have registered with us and to provide you with more tailored information when you return to our web sites. Our web sites do contain advertisements from third party ad serving or ad network companies. These ads may also use cookies. A cookie is a small file sent to your computer when you visit the website and which is stored on your computers hard drive by your web browser. Cookies are designed to improve the user experience by storing user preferences and other information which is used to recognise you when you return. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you reject the use of cookies please note that the efficient operation of the web site that you are using may be affected. Most of the advertisements that you see on the web sites are generated by third parties who may use cookies to track viewing of their advertisements and for other purposes specified in their own privacy policies. We only authorize our third party ad servers to employ anonymous cookies for ad delivery and anonymous targeting. Our third party ad servers do not collect, nor do we give them access to any personally indentifying information about you. . We have no access to or control over these cookies (although we may use statistical information provided to us not containing personal information - arising from these third party cookies to improve the targeting of advertisements to you and other users of the web sites). You can obtain further information about third party privacy policies or disable their cookies by visiting their web sites. UBM Medica does not exercise control over third party sites that we link to from our websites or emails, and accepts no responsibility for the privacy practices or the content of such websites. Please refer to the third party websites terms and conditions and privacy policies if you would like further information about their data practices.

Disclosures of personal information

We will only disclose personal information about you internally and to third parties for processing purposes associated with payment processing, the supply of goods and services, for web site administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. These third parties we contractually bound only to use personal information to perform the services that we hire them to provide. Where you have agreed that we may do so, we may lease or rent your personal information to selected third parties for their email, postal or telephone marketing use. Our affiliates and third party data processors, which may be located outside of the EEA, are required to take adequate technical and organisational safeguards to protect personal information. We also take measures to ensure that personal information transferred by us outside of the EEA is adequately protected.

Our commitment to security of personal information

UBM Medica uses administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications. Certain areas of our web sites may be password protected. If you are a user of our web sites and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else. Payments made to us are processed in a secure environment using software provided by third party providers. Card payments made via our websites are processed by Verifone, Cardnet and Thwate. Payments made by phone are processed through the Comms XL 25 line system. We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.

Making automated decisions

Other than in order to establish that you are permitted to receive certain trade journals free of charge, we do not ordinarily use personal information for the purposes of automated decision making. However, we may do so in order to fulfil compelling obligations imposed by law, in which case we will inform of any such processing and provide you with an opportunity to object.

Access to personal information

You may renew or update personal information that we hold about you by contacting us as detailed below.

Contacting us

If you have any questions about this Privacy Policy, you can email info@pulsetoday.co.uk or phone: 020 7921 8708. Please note that calls to this number may be recorded and monitored to maintain customer service standards and to assist staff training.

Changes to this Privacy Policy

We reserve the right to add to or amend this Privacy Policy at our sole discretion, without prior notice to you. Please review our Privacy Policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information. Your continued use of our services or our web sites following the posting of changes to these terms means that you consent to those changes.
This version of the Privacy Policy is effective as of 17 March 2008.