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Gold, incentives and meh

I'm backing Choose & Book

From Wendy Tyler, Practice manager, Bradford

We have been using Choose and Book, albeit in a different model, in S&W Bradford PCT for three months and, from our perspective, it works very well.

We send all our referrals electronically to a central booking unit where they are triaged and then they do the 'choice and booking' bit with the patient.

Haven't had any feedback from patients, but then again haven't had any complaints either!

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