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It took a year to sort out my IT

Dr Charles Morrison spent almost a year trying to ensure data would not be lost when he upgraded his IT system. Whenever the supplier did a dummy run of the switch, information from consultations was lost.

Only after taking the server to the suppliers and watching 'four or five more attempts' was he convinced the process would work, he said.

'It can take a long time to get used to the systems so GPs might not be able to spot things for a while,' said Dr Morrison, a GP in north London.

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