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I've shredded my so-called smart card

Further to my letter about Choose and Book (Letters, 10 May), I am writing again to say that the whole process has not improved locally at all.

Unfortunately, although my PCT is well aware of my contempt for everything connected with Choose and Book, it has pressed ahead, ensuring that if we do not hit targets this month my practice will be financially penalised.

My primary concern is that the software is still woefully lacking, to the point where I now cannot even log on to EMIS as long as my so-called smartcard is in its slot!

I was advised that I might not be inserting it properly, so I slotted it into our shredder ­ the only Choose and Book transaction I have completed recently that pleased me.

Hopefully this will get someone to finally get an IT wizard to sort out these stupid glitches so that I might use Choose and Book in the way GPs around the country are already allegedly doing.

Dr Michael Linton, Rochdale, Lancashire

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