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My wild goose chase for childcare details

I am a part-time GP principal, currently on maternity leave with my third child. Before starting my maternity leave, and with two older children in school, I was concerned at how best to manage my childcare needs once I return to work in June.  

After several unsuccessful attempts to access the Department of Health's Improving Working Lives website I phoned my PCT to ask to be put in touch with my local childcare co-ordinator. 

This request was met with complete bewilderment and uncertainty as to whom I should be connected.

After a while it was suggested the chief executive's PA would phone me back as soon as she had the information. 

An hour or two later I received a message suggesting I contacted 'West Lane Hospital – as that is where all the child protection issues are dealt with'!

Somewhat amused, and resigned to the fact that my childcare was my own problem, I thanked them for their help and continued my busy surgery.

I remain concerned and will attempt to address my problem again in a few more weeks!

Dr Heather Wetherell


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