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Four surgeries run by former CCG chair suspended by CQC until 'further notice'

Four surgeries in Kent have suspended their GP services following 'serious concerns' by recent CQC inspections.

Joydens Wood Medical Centre in Bexley and Elmdene Surgery in Greenhithe has been shut down after CQC inspectors visited last week.

The two branch surgeries of Elmdene - Bean Surgery and Bennett Way Surgery - are also closed so commissioners have directed patients to book appointments at surrounding practices and the local minor injuries unit in Gravesend.

CQC inspectors visited 2,700-patient Joydens Wood Medical Centre, on 19 November and 8,900-patient Elmdene Surgery and took enforcement action after concerns about standards of care were raised.

Both surgery websites state they are 'unable' to provide clinical services until further notice and patients. 

The statement said: 'Joydens Wood Medical Centre and Elmdene Surgery (along with branch surgeries – Bean Surgery and Bennett Way Surgery) are unable to provide clinical services until further notice.

'This follows action by the Care Quality Commission (CQC) to allow the practices to undertake urgent work to ensure they are meeting the required standards of patient care. 

'Alternative arrangements are being made for patients registered at these two surgeries to receive GP services elsewhere locally. A letter with more details is being sent to all patients.'

Both practices are run by former Dartford, Gravesham and Swanley CCG chair Dr Bhaskar Jyoti Bora.

CQC head of inspection for general practice Janet Ortega said: 'As a result of serious concerns found by inspectors, the CQC has taken urgent enforcement action to protect patients who use both Elmdene Surgery in London Road, Greenhithe and Joydens Wood Medical Centre in Summerhouse Drive, Bexley in Kent. Both surgeries are the responsibility of the registered provider Dr Bhaskar Jyoti Bora.

'CQC inspectors visited Joydens Wood Medical Centre on 19 November 2019 and Elmdene Surgery on 19 and 20 November 2019 after concerns were raised about the standards of care provided to patients. We will publish our findings in due course.

'As the provider has the right to appeal the action that we have taken, it would be inappropriate for CQC to comment further.

'In the meantime, CQC will continue to work closely with NHS England, Dartford, Gravesham and Swanley CCG and other local stakeholders.'

Elsewhere, a small practice in Plymouth has closed down for good following a temporary suspension by the CQC.

Readers' comments (13)

  • Bob Hodges

    "Commissioners have directed patients to book appointments at surrounding practices and the local minor injuries unit in Gravesend"

    That's optimisitic. Must be some alturusitic practices locally who are well staffed and NOT rushed off their feet failing to meet the needs of their own patients.

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  • Rogue1

    If practices run by a CQC chair cant jump through their own hoops and pass, god help the rest of us!

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  • I hope none of the other practices have their cqc inspections coming up - they might be closed for not being able to cope with the other closures....and so on....

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  • Cobblers

    That'll learn the practice not to use Izal instead of Sainos quilted bog paper.

    Seriously though the 'surrounding' practices should all close their lists to ram home to the CQC that closing a practice should not be taken lightly.

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  • CQC must be on a roll this week.

    I feel for the other practices though, how will they cope with the influx of work that just doesn't diminish??

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  • It will be domino situation for the surrounding area...

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  • Best shut every GP practice stat. You can't be too careful.

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  • It’s increasingly risky to be a GP Partner. The CQC can close you down on the spot. You will still have financial obligations such as staff pay and rent. Its time to get out.

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  • Merry Christmas everyone. Make sure you don’t close a minute early on Christmas Eve or the bogeyman will get you. If he’s not in the pub like everyone else. Britain has lost its mind.

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  • Vinci Ho

    You see
    That is part of our ‘sleepwalking into a scorched-earth policy ‘ I was talking about all this time . Every time CQC labelled a practice as ‘serious concerns’ , the reaction of the GPs in charge would just walk and close the practice. Why bother any way? The more ruthless CQC becomes , the more practices will close , the domino effect is more pressure on the remaining GP workforce and more frontline whole time equivalent GPs will walk . As I wrote before , it is disgraceful that CQC does not provide any impact assessment of potential closure of a practice before implementing any sanction. Otherwise, CQC is just ‘helping’ us to keep slapping the face of any Health Secretary of successive and forthcoming government as far as promising thousands more GPs in manifesto .
    Well done , you guys in CQC , please carry on . You are simply feeding the animosity between us(GPs) and the government( any government, in fact ) . Our war goes on .

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