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Independents' Day

NHS bureaucracy 'will not be coming back', pledges health secretary

Bureaucracy that was removed from the NHS due to Covid-19 will not return, health secretary Matt Hancock has promised.

His comments come as NHS and social care staff are being asked for their personal experience on dealing with overly burdensome or dysfunctional bureaucracy in their work.

A consultation launched by the Department of Health and Social Care has called for responses on how to embed some of the streamlined systems put in place as a response to Covid-19.

It follows a Government working group with the BMA and RCGP on ‘renewal and recovery’ in general practice set up to look at regulation and bureaucracy and feed into the bureaucracy review promised in the 2020/21 GP contract.

In a speech on the future of healthcare at the Royal College of Physicians, Mr Hancock said while the NHS spent less on administration than other healthcare systems internationally the pandemic showed it was possible to do more.

‘Rest assured, this bureaucracy will not be coming back. In fact, in the future, I want us to go even further.’

He said the pandemic had forced the NHS to decide which rules and processes were essential and which were getting in the way.

‘Sometimes it’s just an encrustation of decisions made over time, like the regulations which required thousands of pages of information from doctors who want to move here from Australia, which have been removed,’ he said.

He also gave the examples of advice on information governance on using secure messaging services like WhatsApp to share information with colleagues or patients where the benefits outweigh the risks.

‘And we made it easier to link the primary care records of millions to the latest data on coronavirus. Helping us to do the world's largest analysis of coronavirus risk factors’, he added.

The consultation which is open until 13 September aims to build an up-to-date picture of the most common bureaucratic burdens experienced by those providing care as well as managerial and administrative staff, the DHSC said.

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Readers' comments (26)

  • Rules don't matter, until someone complains, and then WHY DIDN'T YOU FOLLOW THE RULEZ!!!!!!!!1

    If you want my attention Mr Hancock, let's start with one of biggest and wasteful bureaucracies - appraisal and revalidation. Scrap that, and I'll download your crappy app.

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  • Pinocchio Handcock,why isnt his nose growing he's done lot of fibbing today. Handcockian BS.

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  • I should have added:

    With Mr Jeremy Hunt angry medics could childishly make fun of his name and turn it into something rude.

    Fortunately there's no easy way to do that with Mr Hancock.

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  • We are all "NHS people" now. How exciting this is. Clappy clappy hands.

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  • Took Early Retirement

    BS. Dream on.

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  • Is this anything to do with the appalling “world beating” excess deaths Covid and non-Covid related? With a factor being the underfunded and underperforming NHS, together with the ever decreasing pissed off work force? Does he know something that we don’t?

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  • He's saying this because he's lining you up to take over social care, care homes, palliative, elderly, mental health, cancer, obesity, safeguarding, domestic violence and ever other woe life can throw - and the whole medical textbook. The sue you for a mistake. For a cheap £60-80/pt unlimited broadband access.

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  • Tantalus

    If we’re talking pointless bureaucracy how about throwing CQC into the mix

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  • Patrufinito | Manager30 Jul 2020 8:57pm

    Where are you getting all this inside information from?

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  • Bureaurcracy has gone away it just working from home in it underpants playing on zoom.

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