NHS Choices unveils model for GP league tables
By Gareth Iacobucci
NHS Choices has launched the model for a new scorecard system which will allow patients to rate and compare their GP practices in league tables.
The new tool allows patients to compare hospitals on anything from infection control to car parking via a new online scorecard, and is a precursor to the controversial new GP ratings service, to be launched this autumn.
The new GP tool, as first revealed by Pulse earlier this year, will allow patients to rate and compare GP practices out of five on areas such as access and customer service, and will sort practices by their average feedback rating.
The scorecard, which can be found at www.nhs.uk, currently allows patients to rate hospitals on indicators such as mortality rates, infection rates, cleanliness, staff performance, and quality of food.
The site - which works in a similar way to internet comparison websites – also allows patients to leave feedback on whether they felt involved in decisions around their care, and whether they would recommend the hospital to friends and family.
Launching the service, health secretary Andy Burnham said it would help patients by bringing together all the information in one place.
‘The new scorecard helps patients make the right choice of hospital for them by bringing together all the information in one place for the first time,' he said.
‘The service also offers an unparalleled opportunity for hospitals to be made aware of any issues and act to improve their services, helping to drive up standards across the board, and become more patient focused.'
Michael Summers, vice chairman of the Patients Association, said: ‘The more information that patients have about local availability of their healthcare and the standards that they are looking for, the better it is.'
‘We would fully support the launch of this important web tool and would hope that patients will benefit substantially from it.'NHS Choices now allows patients to directly compare hospitals on a number of indicators based on patient feedback NHS Choices now allows patients to directly compare hospitals on a number of indicators based on patient feedback