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NHS site is evolving project

I am writing in response to ‘Choices site riddled with mistakes' (News, 12 July).

The Choices delivery team has been working closely with the Information Centre for health and social care over the past three months to help PCTs (who are ultimately responsible for data accuracy) with the checking and validation of this data, covering around 40,000 organisations and more than a million pieces of information.

The new website is an evolving project and is by no means perfect. Please try to see this as you would a first draft of a scientific paper – a starting point for further analysis and discussion.

Data errors that have been in the public domain, without attracting comment, do remain and the Choices team is correcting these.

But in the meantime any residual inaccuracies relating to services should not obscure the major step forward that NHS Choices represents.

Service directories, while important, only represent a small part of the new service, which provides patients with access to high-quality information about conditions and treatments.

This will enable patients, doctors and carers to make informed decisions about treatment and choice of hospital.

Unlike scientific papers or letters, we have no limit on authorship. We are very keen to expand the authorship of, and clinical involvement in, NHS Choices.

I extend an open invitation to any clinician who would like to help develop the service. Please contact us at

Professor Sir Bruce Keogh, clinical advisory group chair, NHS Choices

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