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No need for swine flu call centres in Wales, says BMA

By Steve Nowottny

Suspected cases of swine flu in Wales should be diagnosed ‘by clinicians, not call centres', GP leaders in Wales said today.

Dr David Bailey, GPC negotiator and chair of GPC Wales, backed the Welsh Assembly's Government decision to opt out of the National Pandemic Flu Service, insisting that GPs in Wales were adequately prepared to deal with any cases.

‘I strongly believe that patients want diagnoses of whatever their illness may be, made by clinicians, not call centres,' Dr Bailey said.

‘GPs in Wales are adequately equipped to manage swine flu. Yes, myself and colleagues have in previous weeks been working harder, but we have just proved how we can step up to the mark when necessary and that we can deliver and will continue to deliver extremely good levels of patient care.'

In July, the launch of the National Pandemic Flu Service in England was welcomed by the GPC, who described it as ‘very helpful'.

Dr David Bailey on swine flu in Wales

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