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No secrets here with electronic records system

Contrary to your front-page article ‘Record breaches to be kept secret' (News, 6 September), it is important to reassure colleagues and patients that alerts raised for inappropriate access to records will be investigated by Caldicott Guardians and patients will be informed of the findings.

The system is set up in such a way that alerts are generated when inappropriate access to records is detected.

It is right that alerts of possible inappropriate access are investigated first so that patients are informed when there is a genuine cause for concern.

NHS Connecting for Health is working with software suppliers to ensure Caldicott Guardians and their teams have access to the reports and tools they need to investigate alerts properly.

The Care Record Guarantee (commitment 11) states explicitly that patients will be informed when there is inappropriate access to their data, held electronically on the NHS Care Records Service.

This is an important strengthening of existing procedure and policy.

Any suggestion that NHS Caldicott Guardians are withholding information from patients about who has accessed their electronic records is simply untrue.

From Dr Gillian Braunold, clinical director, Summary Care Record and HealthSpace

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