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non verbal communication in a job interview

About 70% of our communication is non verbal so at a job interview you need to get it right - Dr Steve Brown gives some pointers

About 70% of our communication is non verbal so at a job interview you need to get it right - Dr Steve Brown gives some pointers

• Dress code for interview can be difficult. My feeling is to be yourself but just a little smarter than normal. For the chaps a jacket and tie is probably right, but if all the doctors are wearing jeans you might ask to take your jacket off and undo your tie! If they are all wearing bow ties keep things on (or go home)! It may be easier for ladies to choose something flexible yet smart. Generally be yourself so the partners can sense whether you are a formal person or more relaxed dress wise.

• I think a firm, but not too firm handshake is good at the start and the end of the interview. Dry your palms just before going in. Sometimes at the end nobody knows whether to shake hands so taking the initiative shows confidence.

• Remember your consultation skills. Listen with good eye contact to the person speaking, and when answering don't look out through the window!

• Nod if you agree and don't be afraid to show a minor frown or quizzical look if you don't agree or are unsure

• Sometimes if you are nervous you smile less so be aware of this and try and find something humerous to respond to near the start of the interview

• Reflect back to the interviewers if you pick up some non verbal signals from them. Simply say a question to clarify such as " you don't sound that sure about…." Reflecting in this way shows you have good communication skills and are confident enough to use those skills

• Adopt an open posture, so even if you are nervous resist the temptation to fold your arms. Lean slightly forward as this will show you are interested and want to engage with the interviewers.

• Try and enjoy the process even if it torture.

Dr Steve Brown is a GP trainer in Beaconsfield

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