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Gold, incentives and meh

Patients see little of NHS progress

The NHS is improving because of new national standards but much of the progress is not being felt by the general public, a Commission for Health Improvement report has concluded.

The report, Getting Better?, is based on CHI's reviews of 250 NHS organisations, including some PCTs.

'We do not reach a conclusion that all is rosy in the NHS but nor do we conclude that it is generally failing,' said Dame Deirdre Hine, chair of the commission. 'Where big improvements are making a real difference for patients, they are often limited to particular conditions or localities.'

CHI added it is 'concerned PCT leaders may not have the capacity to do the job they have been asked to do'.

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