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At the heart of general practice since 1960

PCT signs deal with iWantGreatCare

By Ian Quinn

GPs in Milton Keynes are set to be come the most publicly scrutinised in the country after a deal between the PCT and online ratings site iWantGreatCare.org.

It will see continuous patient feedback tracked in real-time by the PCT, including anonymous ratings and reviews of individual doctors which will be shared with the public.

The deal comes just two weeks after the launch of nationwide GP practice ratings on the NHS Choices website.

Gillian Prager, director of clinical standards and engagement at NHS Milton Keynes, said the 'innovative collaboration' would ensure the PCT had access to 'vital patient feedback'.

'By sharing this with local GPs and using the information we will improve health services.'

And Dr Neil Bacon, founder and CEO of iWantGreatCare, added: 'NHS Milton Keynes is at the leading edge of a movement to continuously understand the experience of care through the eyes of patients and carers.'

'By having a real-time view of the actual experience of their care, individual clinicians and the local NHS will be able to proactively improve their services for individual patients and their carers.'

Dr Neil Bacon, founder and CEO of iWantGreatCare Dr Neil Bacon, founder and CEO of iWantGreatCare

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