PCTs hijack PMS practices' funds
GPs can improve patient satisfaction during consultations by using patients' own words for sex, body parts and
bodily functions, a new study claims.
Patients responded better to GPs who reflected back to them in their own words than to those using medical terms.
Study author Dr Jane Ogden, reader in health psychology at King's College London, said: 'It's not about dumbing down per se. We're saying you should try to speak the same language as the patient.'
She stressed GPs should not use language they were not comfortable with.
The study was published online in Family Practice.
What doctors say What patients say
·Stool ·Poo, do a dump
·Urine ·Wee, go to the toilet, pee
·Penis ·It, willy, privates
·Vagina ·Down below
·Sexual intercourse ·Make love,