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Plan to make DNAs pay

Patients could be charged for missing appointments or for unnecessarily dialing 999 for an ambulance, under radical new plans.

Welsh health minister Edwina Hart is considering the introduction of a ‘cost system' for patients who miss GP appointments and waste the Welsh Ambulance Service's time.

Discussions are also taking place over the possibility of publishing a leaflet explaining the costs of missing appointments and using the ambulance service unnecessarily.

Dr David Bailey, chair of GPC Wales, said patients needed more education about the impact of missed appointments, but said charging for missed appointments was ‘not a route we'd like to go down'.

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