This site is intended for health professionals only

At the heart of general practice since 1960

PMS revamp aims to give contract a kick start

Practices could be banned from using 084 local-call rate telephone numbers as well as the national 0870 prefix.

The Department of Health has asked PCTs to review whether practices can use any non-geographic numbers.

The ban would come despite the Government having given practices with 0870 numbers £500 to switch to an 084 alternative. The move aims to stop NHS bodies making money from patients calling the numbers.

Calling an 0844 or 0845 number is a fraction of a penny more expensive than a local call and allows revenue sharing with the phone company.

Telephone regulator Ofcom is set to rule on the issue in the summer.

Rate this article 

Click to rate

  • 1 star out of 5
  • 2 stars out of 5
  • 3 stars out of 5
  • 4 stars out of 5
  • 5 stars out of 5

0 out of 5 stars

Have your say