Practice halves A&E admissions
An immediate response team set up by a practice to handle emergency and urgent cases for its patients has cut A&E admissions by half.
Dr Paul Everden said the 'Appropriate Care at Point of Need' project had also reduced the number of 999 calls in its first year and improved patient satisfaction.
The team consists of a duty GP, primary care paramedic, nurse practitioner and health care assistant. After patients call 999 the paramedic identifies whether they are from the practice in North Walsham, Norfolk, and involves the appropriate team member.
Dr Everden, a GP at the practice, said: 'We kept hearing ambulances screaming round admitting patients to A&E we could have dealt with.'