Professor Helen Lester, a GP in Birmingham, moves from up and coming to the big time as the GP who – more than anyone – is reshaping the QOF.

Clinical lead on the QOF development programme, Professor Helen Lester discusses the value of QOF pilots, exception reporting and why she objects to hard outcome targets for GPs.

Professor Helen Lester is professor of primary care at the University of Manchester and has been involved in the development of QOF since 2005.