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At the heart of general practice since 1960

Quality can be recognised but not measured

There is no ethic of quality. You can recognise quality but you cannot measure it.You can say that a Faberge egg has quality, but you cannot quantify that quality and you cannot compare it with any other item of quality.

Quality indicators and quality outcomes are therefore the invention of the NHS Confederation and the GPC.

Quality payments should be read as: 'Money paid to GPs by the Government to make them work in a way ordained by that government.'

Quality is what we seek to achieve in the consulting room when we are seeing patients, and it cannot be measured.

Dr Kenneth Hambly.

Stewarton

Kilmarnock

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