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Choose and Book chaos as trusts cancel appointments


All of the comments above are not new and not surprising given the lack of ownership and direction of what has the potential of being a good system. I have seen if in the majority of cases work well, likewise I have seen poor experiences. Lets not forget, it's not so much the software that supports C&B that is the issue but the organisations which own and drive it. It is a health economy wide system and not one individual or organisation is to blame. Perhaps if all those so anti actually got involved with the solution then maybe it could be in a better state to be continually improved to move with the times, the patients and the GP's expectations and actually deliver something worth while. Lets be clear - I am not for nor am I against Choose and Book. I do however, think people forget that Project Managers are merely there to implement any given project; not be politically aligned to any view point.

Posted date

24 Oct 2012

Posted time