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NHS 111 redirecting 'frequent fliers' back to GPs


111 example from yesterday - 23 yr old asthmatic with exacerbation seeking advice was told he was having a heart attack, "dial 999 immediately" - he put the phone down on them and came to see us. More appropriate to see us, but you worry about this system and the effect on the service if that is the guidance being given. Apparently he was quoted " the computer is telling me you are having a heart attack". Disasters waiting to happen I fear.

Posted date

20 Mar 2013

Posted time