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NHS 111 implodes as GPC withdraws support for urgent care hotline


I witnessed the "soft go live" of NHS-111 from the control room of the Liverpool GP OOH service. On a normal Thursday between 18.30 and 2200 we'd have dealt with about 60-70 calls. Last night there were 13... and it took 25 minutes for a 111 call to be answered at around 7pm.

Posted date

22 Mar 2013

Posted time