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NHS 111 implodes as GPC withdraws support for urgent care hotline


I'm in Manchester and the organisation and communication has been truly awful. It was not surprising to hear that they had to abandon their launch last night (the first night of operations) and give responsibility back to the pre-existing out of hours services. This is an enormous project and yet I would say it has been one of the worst organised changes I've come across in 15 years in the NHS. Heads should roll.

Posted date

22 Mar 2013

Posted time