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NHS 111 implodes as GPC withdraws support for urgent care hotline


One day, when the dust settles, we can review the concept , the tendering process, the authorisation by the DH, the preparation before launch and the risk to patients, most of all, but on a day when the OOH service has been lambasted by the Patient's Association as poor ( in a self selecting survey) I would like to pay tribute to the doctors, nurses, call handlers, drivers and staff of OOH organisations like ours who put patients first and stayed behind to work. Their dedication was truly awe inspiring. Many of the excellent, sensible, well trained and knowledgeable staff we lost due to NHS 111 have , without a moment's hesitation, agreed to come back and work for us now we have to take back the service. When will the Government realise that cheap is not the same as cost effective and safe or has noone in the DH read the Francis Report?

Posted date

22 Mar 2013

Posted time